A) How to report to Plarium support directly using in-game support ticket system?
We all know that the official Mech Arena discord is not a bright place to send your suggestions at. The most effective way is to go profile -> connections -> support -> start a ticket & select feedback
Never rely on official discord for Mech Arena for the following reasons are:
1. Official Mech Arena discord is not the place to do any chatting or chill or jokes or even offense or suggestions or debates.
2. You just do nothing as you join there. If you do anything, you will be punished, tormented, humiliated, hated and disregarded.
3. Criticism is always shutdown in their discord by haters, mockers and offenders and if you retaliate, you will be banned.
B) How to report to Plarium support directly without using in-game support ticket system?
1- Use this link to start new ticket [https://plrm.me/arena\_support](
https://plrm.me/arena_support)
2- Select the issue you started ticket for and fill in the email address you use for your account in email bar
3- Create title relevant to your subject of reporting
4- Give a brief summary about your situation including the ID and nick of the culprit you may report for violation
5- Provide your in-game ID
6- Provide footage and screenshot if you have \[A must have\]
Now that you have completed the report then click submit. Congratulations! You have created full report!
Note: You can contact them on this very email directly
[
arena.support@plarium.com](mailto:arena.support@plarium.com)
Will Plarium take action?
They always do when it comes to ban issues but they won't be your developers you expect them to be. They are not the ones who can fix the game issues instead you have to wait until they update the game. The game issues won't be fixed right away but they are subject to their updates. That is what they say.
Can I use official discord support?
It is up to you but typically you cannot. The moderators are ineffective, they may cheat you for your request that it has been reported to support or staff when it is not. They don't follow their obligation 100% of the time. They will only start wording for you the spells of convenience
