Account - Revision history

AdminLight: /* Account Connection */

2023-05-20T07:15:18Z

Account Connection

← Older revision		Revision as of 07:15, 20 May 2023
Line 52:		Line 52:

	Other fixes suggested by Tezla. Tezla said the following:		Other fixes suggested by Tezla. Tezla said the following:
		+
	if someone have problem in plarium play to launch the game (windows 11), you can try to exclude the folder plarium play in the security setting, since that's how I fix my plarium play. Windows 11 update can have have impact on some anti-cheat apps and software, like easy anti-cheat or denuvo		if someone have problem in plarium play to launch the game (windows 11), you can try to exclude the folder plarium play in the security setting, since that's how I fix my plarium play. Windows 11 update can have have impact on some anti-cheat apps and software, like easy anti-cheat or denuvo

AdminLight: /* Account Connection */

2023-05-20T07:14:53Z

Account Connection

← Older revision		Revision as of 07:14, 20 May 2023
Line 50:		Line 50:
	First DNS: 1.1.1.1		First DNS: 1.1.1.1
	Secondary DNS: 1.0.0.1		Secondary DNS: 1.0.0.1
		+
		+	Other fixes suggested by Tezla. Tezla said the following:
		+	if someone have problem in plarium play to launch the game (windows 11), you can try to exclude the folder plarium play in the security setting, since that's how I fix my plarium play. Windows 11 update can have have impact on some anti-cheat apps and software, like easy anti-cheat or denuvo
		+
		+	Naturally there are 2 VPN services I use:
		+	The first on PC (Windows) is HotSpot shield VPN, it's free from Microsoft store but the limit is 500 MB a day,
		+	The second is from my phone there is an app called 1.1.1.1 and I use that, then I turn on my hotspot.
		+
		+	Note: I use VPN to trigger the game, if it stuck on loading screen, or stuck at matchmaking loading, like if 15s already pass, I use VPN or reopen the game (Alt+f4, then open the game again) and if the Mech arena game already open and the item still loading, I use VPN too

	=Account Update=		=Account Update=

AdminLight: /* Account Connection */

2023-04-20T12:09:36Z

Account Connection

← Older revision		Revision as of 12:09, 20 April 2023
Line 49:		Line 49:
	Second possible set of DNS IP by cloud flare:		Second possible set of DNS IP by cloud flare:
	First DNS: 1.1.1.1		First DNS: 1.1.1.1
-	Secondary DNS: 1.0.01	+	Secondary DNS: 1.0.0.1

	=Account Update=		=Account Update=

AdminLight: Changed protection level for "Account" ([edit=sysop] (indefinite) [move=sysop] (indefinite)) [cascading]

2023-03-27T10:33:55Z

Changed protection level for "Account" ([edit=sysop] (indefinite) [move=sysop] (indefinite)) [cascading]

← Older revision

Revision as of 10:33, 27 March 2023

AdminLight: Protected "Account" ([edit=sysop] (indefinite) [move=sysop] (indefinite))

2023-03-27T10:32:48Z

Protected "Account" ([edit=sysop] (indefinite) [move=sysop] (indefinite))

← Older revision

Revision as of 10:32, 27 March 2023

AdminLight: /* Account Report */

2023-03-27T07:30:27Z

Account Report

← Older revision		Revision as of 07:30, 27 March 2023
Line 56:		Line 56:

	=Account Report=		=Account Report=
-	Q:How to report to Plarium support directly using in-game support ticket system? The official Mech Arena discord is not a bright place to send your suggestions at.	+	Q: How to report to Plarium support directly using in-game support ticket system? The official Mech Arena discord is not a bright place to send your suggestions at.

	The most effective way is to go profile -> connections -> support -> start a ticket & select feedback.		The most effective way is to go profile -> connections -> support -> start a ticket & select feedback.

AdminLight: /* Account Report */

2023-03-27T07:29:16Z

Account Report

← Older revision		Revision as of 07:29, 27 March 2023
Line 77:		Line 77:

	Note: You can contact them on this very email directly		Note: You can contact them on this very email directly
-	arena.support@plarium.com	+	arena.support@plarium.com

	Will Plarium take action? They always do when it comes to ban issues but they won't be your developers you expect them to be. They are not the ones who can fix the game issues instead you have to wait until they update the game. The game issues won't be fixed right away but they are subject to their updates.		Will Plarium take action? They always do when it comes to ban issues but they won't be your developers you expect them to be. They are not the ones who can fix the game issues instead you have to wait until they update the game. The game issues won't be fixed right away but they are subject to their updates.

	Can I use official discord support? It is up to you but typically you cannot. The moderators are ineffective. They don't follow their obligation 100% of the time. They will only start wording for you the spells of convenience.		Can I use official discord support? It is up to you but typically you cannot. The moderators are ineffective. They don't follow their obligation 100% of the time. They will only start wording for you the spells of convenience.

AdminLight at 07:28, 27 March 2023

2023-03-27T07:28:37Z

← Older revision		Revision as of 07:28, 27 March 2023
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	Q: How to fix the launcher failure of Plarium Play on PC?		Q: How to fix the launcher failure of Plarium Play on PC?
	The task is simple. You need to kill the process which is looming around on windows by task manager and relaunch everything. It might be server update or connection latency issues that game client fails to update so you need to wait like a day to make the game work. The last fix you can apply is to remove the whole launcher and game client to re-do clean installation. Why is it happening? Assume that Mech Arena is a browser web based game. To be played cross platform, one must pay the expense of that with patience. Each time they commence update they assign new ID key to the launcher and once the launcher finds the ID key outdated it will never launch the game unless you renew by complete re-sinstallion.		The task is simple. You need to kill the process which is looming around on windows by task manager and relaunch everything. It might be server update or connection latency issues that game client fails to update so you need to wait like a day to make the game work. The last fix you can apply is to remove the whole launcher and game client to re-do clean installation. Why is it happening? Assume that Mech Arena is a browser web based game. To be played cross platform, one must pay the expense of that with patience. Each time they commence update they assign new ID key to the launcher and once the launcher finds the ID key outdated it will never launch the game unless you renew by complete re-sinstallion.
		+
		+	=Account Report=
		+	Q:How to report to Plarium support directly using in-game support ticket system? The official Mech Arena discord is not a bright place to send your suggestions at.
		+
		+	The most effective way is to go profile -> connections -> support -> start a ticket & select feedback.
		+
		+	Never rely on official discord for Mech Arena for the following reasons are:
		+	A) Official Mech Arena discord is not the place to do any chatting or chill or jokes or even offense or suggestions or debates.
		+	B) You just do nothing as you join there. If you do anything, you will be punished, tormented, humiliated, hated and
		+	disregarded.
		+	C) Criticism is always shutdown in their discord by haters, mockers and offenders and if you retaliate, you will be banned.
		+
		+	B) How to report to Plarium support directly without using in-game support ticket system?
		+	1- Use this link to start new ticket https://plrm.me/arena_support
		+	2- Select the issue you started ticket for and fill in the email address you use for your account in email bar
		+	3- Create title relevant to your subject of reporting
		+	4- Give a brief summary about your situation including the ID and nick of the culprit you may report for violation
		+	5- Provide your in-game ID
		+	6- Provide footage and screenshot if you have [A must have]
		+
		+	Now that you have completed the report then click submit. Congratulations! You have created full report!
		+
		+	Note: You can contact them on this very email directly
		+	arena.support@plarium.com
		+
		+	Will Plarium take action? They always do when it comes to ban issues but they won't be your developers you expect them to be. They are not the ones who can fix the game issues instead you have to wait until they update the game. The game issues won't be fixed right away but they are subject to their updates.
		+
		+	Can I use official discord support? It is up to you but typically you cannot. The moderators are ineffective. They don't follow their obligation 100% of the time. They will only start wording for you the spells of convenience.

AdminLight at 06:02, 27 March 2023

2023-03-27T06:02:58Z

← Older revision		Revision as of 06:02, 27 March 2023
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-	= Account Transfer =	+	=Account Transfer=
	Q: How to move account from Android to PC Plarium Play on windows?		Q: How to move account from Android to PC Plarium Play on windows?
	Clear caches via APK on android assuming the fact you have been trying the binding process but no avail to failure and to do so, you must head to profile then connections and from there the binding process begins.		Clear caches via APK on android assuming the fact you have been trying the binding process but no avail to failure and to do so, you must head to profile then connections and from there the binding process begins.
Line 37:		Line 37:
	You can't play on Plarium Play via PC before Linking to Plarium account otherwise it will create a separate account and you will never be able to link it again unless you erase the new account registered on Plarium play. You might face other unknown issues in this case search this website for more solutions or Join our discord.		You can't play on Plarium Play via PC before Linking to Plarium account otherwise it will create a separate account and you will never be able to link it again unless you erase the new account registered on Plarium play. You might face other unknown issues in this case search this website for more solutions or Join our discord.

-	= Account Connection =	+	=Account Connection=
	Q: How to fix "failed to start battle"?		Q: How to fix "failed to start battle"?
	Go to your wifi settings and change it to one of the 2 sets of DNS IP addresses:		Go to your wifi settings and change it to one of the 2 sets of DNS IP addresses:
Line 51:		Line 51:
	Secondary DNS: 1.0.01		Secondary DNS: 1.0.01

-	= Account Update =	+	=Account Update=
	Q: How to fix the launcher failure of Plarium Play on PC?		Q: How to fix the launcher failure of Plarium Play on PC?
	The task is simple. You need to kill the process which is looming around on windows by task manager and relaunch everything. It might be server update or connection latency issues that game client fails to update so you need to wait like a day to make the game work. The last fix you can apply is to remove the whole launcher and game client to re-do clean installation. Why is it happening? Assume that Mech Arena is a browser web based game. To be played cross platform, one must pay the expense of that with patience. Each time they commence update they assign new ID key to the launcher and once the launcher finds the ID key outdated it will never launch the game unless you renew by complete re-sinstallion.		The task is simple. You need to kill the process which is looming around on windows by task manager and relaunch everything. It might be server update or connection latency issues that game client fails to update so you need to wait like a day to make the game work. The last fix you can apply is to remove the whole launcher and game client to re-do clean installation. Why is it happening? Assume that Mech Arena is a browser web based game. To be played cross platform, one must pay the expense of that with patience. Each time they commence update they assign new ID key to the launcher and once the launcher finds the ID key outdated it will never launch the game unless you renew by complete re-sinstallion.

AdminLight at 06:02, 27 March 2023

2023-03-27T06:02:34Z

← Older revision		Revision as of 06:02, 27 March 2023
Line 1:		Line 1:
-	=Account Transfer=	+	= Account Transfer =
	Q: How to move account from Android to PC Plarium Play on windows?		Q: How to move account from Android to PC Plarium Play on windows?
	Clear caches via APK on android assuming the fact you have been trying the binding process but no avail to failure and to do so, you must head to profile then connections and from there the binding process begins.		Clear caches via APK on android assuming the fact you have been trying the binding process but no avail to failure and to do so, you must head to profile then connections and from there the binding process begins.
Line 37:		Line 37:
	You can't play on Plarium Play via PC before Linking to Plarium account otherwise it will create a separate account and you will never be able to link it again unless you erase the new account registered on Plarium play. You might face other unknown issues in this case search this website for more solutions or Join our discord.		You can't play on Plarium Play via PC before Linking to Plarium account otherwise it will create a separate account and you will never be able to link it again unless you erase the new account registered on Plarium play. You might face other unknown issues in this case search this website for more solutions or Join our discord.

-	=Account Connection=	+	= Account Connection =
	Q: How to fix "failed to start battle"?		Q: How to fix "failed to start battle"?
	Go to your wifi settings and change it to one of the 2 sets of DNS IP addresses:		Go to your wifi settings and change it to one of the 2 sets of DNS IP addresses:
Line 51:		Line 51:
	Secondary DNS: 1.0.01		Secondary DNS: 1.0.01

-	=Account Update=	+	= Account Update =
	Q: How to fix the launcher failure of Plarium Play on PC?		Q: How to fix the launcher failure of Plarium Play on PC?
	The task is simple. You need to kill the process which is looming around on windows by task manager and relaunch everything. It might be server update or connection latency issues that game client fails to update so you need to wait like a day to make the game work. The last fix you can apply is to remove the whole launcher and game client to re-do clean installation. Why is it happening? Assume that Mech Arena is a browser web based game. To be played cross platform, one must pay the expense of that with patience. Each time they commence update they assign new ID key to the launcher and once the launcher finds the ID key outdated it will never launch the game unless you renew by complete re-sinstallion.		The task is simple. You need to kill the process which is looming around on windows by task manager and relaunch everything. It might be server update or connection latency issues that game client fails to update so you need to wait like a day to make the game work. The last fix you can apply is to remove the whole launcher and game client to re-do clean installation. Why is it happening? Assume that Mech Arena is a browser web based game. To be played cross platform, one must pay the expense of that with patience. Each time they commence update they assign new ID key to the launcher and once the launcher finds the ID key outdated it will never launch the game unless you renew by complete re-sinstallion.